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Newswire

Will "CX" evolve into "BX"?

Published: Jun 21, 2017

If you think back to the early days of the web, it seemed like everyone had the definitive answer - i.e,  the absolute method - to maximize... [ read more ]

US: Will loyalty save Macy's?

Published: Jun 15, 2017

US department store retailer Macy's has yet to join Sears at the precipice of retail oblivion, but it hasn't been for lack of trying. Last week the retailer... [ read more ]

Insight: Can a machine love?

Published: May 24, 2017

Somewhere around 2009 or so, Google's chief economist Hal Varian is known to have said, "The sexiest job in the next ten years will be... [ read more ]



  • rDialogue: The Future is Now - Loyalty 3.0