Mike Capizzi, CLMP™

Dean, Loyalty Academy A 43 year veteran of the marketing services industry with deep knowledge of the loyalty marketing space, Mike is a globally recognized speaker and author in the loyalty arena and a partner in the Customer Strategy Network. He has taught loyalty and marketing courses at five US universities and among practitioners in eight different countries. In addition to serving as dean of the Loyalty Academy, Mike operates his own specialized marketing consulting and strategy firm.