Great products sell, but only when sold properly. Eight in 10 consumers will switch merchants because of poor customer service, and this applies even...
Serious Factory assists Groupe Renault in digitizing training on the 5 Renault Way principles. Since 2017, Groupe Renault has been implementing the...
Report found that 59% of respondents agree that their environment has become less competitive and more collaborative, which has had a positive...
Only 30% of HR and IT teams are working together to deliver a cohesive digital employee experience, impacting business productivity Latest research from...
64,000,000 people are working from home today. That’s 40% of the US workforce. The pandemic has brought dramatic change. Football games are...
New Research from Loop Commerce, a Synchrony Solution, Finds Companies are Spending $50-$150 per Gift but Still Missing the Mark with Employees...
The communications agency trusted by British institutions such as the NHS, Transport for London, and the Cabinet Office is marking 25 years...
How Brands Respond During COVID-19 Will Determine How They’re Perceived in the Long-Term Mobivity is a technology platform that captures data at...
[Editor’s Note: As we examine the casual dining loyalty sector this month, we remain focused on the customer experience factors which drive...
[Editor’s Note: This is an informative — and refreshing — article that discusses how focusing on leadership to create an environment that...