The Wise Marketer – Featured News on Customer Loyalty and Reward Programs

Employee Loyalty

141

Target, The ‘Apple Experience’ and Training

Great products sell, but only when sold properly. Eight in 10 consumers will switch merchants because of poor customer service, and this applies even...
143

Serious Factory Made a “Serious Game” for Groupe Renault to Develop Behavioral Skills

Serious Factory assists Groupe Renault in digitizing training on the 5 Renault Way principles. Since 2017, Groupe Renault has been implementing the...
163

Female Salespeople Are 23% Less Likely to be Offered Financial Bonuses Than Male Colleagues, According to HubSpot Research

Report found that 59% of respondents agree that their environment has become less competitive and more collaborative, which has had a positive...
223

Disconnected Leadership Hindering Effective Employee Engagement – Research Reveals

Only 30% of HR and IT teams are working together to deliver a cohesive digital employee experience, impacting business productivity Latest research from...
502

The New Loyalty Horizon – Remote Workers

64,000,000 people are working from home today. That’s 40% of the US workforce. The pandemic has brought dramatic change. Football games are...
325

Loop Commerce Study Finds 54% of Companies will Increase Investment in Corporate Gift Giving Over the Next 24 Months

New Research from Loop Commerce, a Synchrony Solution, Finds Companies are Spending $50-$150 per Gift but Still Missing the Mark with Employees...
321

Record Year of Growth for Communications Agency CDS in 25th Year of Trading

The communications agency trusted by British institutions such as the NHS, Transport for London, and the Cabinet Office is marking 25 years...
1.2K

How a Mobile Messaging and POS Technology Company is Supporting Brands During COVID-19

How Brands Respond During COVID-19 Will Determine How They’re Perceived in the Long-Term Mobivity is a technology platform that captures data at...
745

Where Customer Experience (CX) Intersects Employee Experience (EX)

[Editor’s Note: As we examine the casual dining loyalty sector this month, we remain focused on the customer experience factors which drive...
997

8 Ways Employee Happiness Can Impact Your Customer’s Experience

[Editor’s Note: This is an informative — and refreshing — article that discusses how focusing on leadership to create an environment that...

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