Hotel And Hospitality Archives

Marriott / Starwood Loyalty Program: The Upshot Part 1

When the Marriott and Starwood Loyalty Program merger was first announced, I will admit, I was not happy. I quickly assumed that...

By using customer data to drive media and partnerships, Marriott’s brands can supercharge the power of loyalty, And with the Internet of...

One of the best things about the view from this corner of the world is that we get a front-row seat to...

Despite industry consolidation, hotel brands have yet to solve the problem of Airbnb, which continues to horn in on the industry’s turf...

In a press release, Hilton Honors announced that its members will now be able to redeem their points on Amazon.com. It’s not...