Ending a loyalty program is a tricky proposition. You risk alienating longtime best customers who have become invested in the program, and...
In a press release, Hilton Honors announced that its members will now be able to redeem their points on Amazon.com. It’s not...
Loyalty marketers understand that the “Golden moment” of reward redemption is one of the most powerful tools at their disposal to build...
As digital ad spending continues to rise, marketers may be forgiven for thinking that good old-fashioned direct mail is swiftly going the...
The US box office just suffered its worst performance in years as Hollywood’s usual summer diet of superhero flicks, sequels and remakes...