In their efforts to eliminate marketing misfires in the aisles, more retailers are investing in ways to physically connect with their customers...
Today’s loyalty newswire is packed – PACKED – with interesting, useful and actionable nuggets: CX valuation might just be getting a much needed...
Clean beauty can be a dirty business: Beautycounter, Sephora and P&G are working hard to change that. Here’s one term you can...
From the first time we met, I could feel a connection. You asked me questions and showed sincerity in learning more about...
If there’s one retailer that can install a window of opportunity for all merchants by improving its own shopper expectations, it might...