White Papers Archives

Report: Cyber-attacks damage retail customer loyalty

Report: Cyber-attacks damage retail customer loyalty Consumers are wary of the increased frequency of cyber-attacks against retailers, and many are ready to...

Survey: Customers prefer an in-person thank you

Survey: Customers prefer an in-person thank you In conjunction with a survey vendor, TD Bank polled more than 1,000 consumers across the...

Australia: Details of Woolworths new reward programme leaked

Australia: Details of Woolworths new reward programme leaked As we first reported back in June, Austrian grocer giant Woolworths planned to revamp...

News: Is Marriott having second thoughts over the Starwood deal?

News: Is Marriott having second thoughts over the Starwood deal? Here’s some hotel industry gossip courtesy of the New York Post: according...

News: Walmart pay exceeding expectations

News: Walmart pay exceeding expectations More evidence that retailers are winning the battle for mobile payments loyalty through homegrown platforms: in his...