Let's Talk Loyalty Podcast

#222: Loyalty Leads the Transformation of Albertsons

Paula Thomas is the host of Let's Talk Loyalty podcast.

Albertsons is one of the largest food and drug retailers in the United States.

In today’s episode, “Let’s Talk Loyalty” meets Matthew Stevens, Albertson’s Director of Loyalty Programs and Strategy, who shared how their loyalty program is supporting the dramatic transformation of their business, in direct response to changing consumer behaviours and expectations.

Boasting almost 2,300 retail stores in the United States across multiple brands including Albertsons, Safeway, Shaw’s, Randalls and United Supermarkets among others, this interview with Albertsons showcases a masterclass in retail loyalty strategy and success.

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