Let's Talk Loyalty Podcast

#82: Global Airline Loyalty Programme Insights with Evert de Boer

Paula Thomas is the host of Let's Talk Loyalty podcast.

In early 2020, On Point Loyalty published a research report on the “Top 100 Most Valuable Airline Loyalty Programs” in the world, insights which proved remarkably relevant throughout the year as major US airlines began leveraging their programs to raise funds throughout the Covid-19 pandemic.

In this episode, industry expert Evert de Boer explains some of the reasons why the financial power and true value of airline loyalty programs has been relatively hidden until now, and highlights some the dramatic changes that are taking place in the industry. He shatters some myths about the value of flight reward seats, as well as his experience on how C Suite Airline Executives are taking a fresh look at these valuable assets that have been hidden in plain sight in most airlines until now.

Watch last week’s episode #80: Loyalty Trends in APAC by Epsilon’s Ashish Sinha

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