The Wise Marketer recently interviewed Azim Esmail to get his perspective on the role of rewards in driving customer engagement and loyalty...
Holistic data – it’s a simple concept that has reached a fever-pitch: data-driven loyalty programs thrive off omnichannel efforts because more touchpoints...
Loyalty is allegedly about the experience. But as when someone says, “It’s not the money, it’s the principle of the thing,” you...
The business value of loyalty programs is under constant scrutiny and often Marketing’s budget is an easy first target when there are...
Over the course of a remarkable day and a half, Amazon Prime Day broke nearly every record it had previously set. And...