All posts tagged "Featured"

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  4.0K

  Customer Experience

  Insight: Have we reached peak luxury reward card?

  As we reported back in April, the launch of a new U.S. bank luxury rewards credit card prompted analysts to wonder if...

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  4.4K

  Mobile Payments

  Australia: Woolworths integrates rewards with Apple Wallet

  We continue to see, albeit slowly, the mobile loyalty future unfold as more retailers integrate their loyalty programs with mobile wallet platforms....

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  5.0K

  Airlines

  Canada: Air Canada Seeks Credit Card Partner

  While it comes as no surprise after their split from Aeroplan and their impending loyalty program relaunch, Air Canada has made it...

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  5.6K

  Customer Experience

  Hinda Insights: The Emotional Power of Rewards

  True loyalty requires passion. A customer who won’t switch brands for a better price has an emotional connection to the brand, not...

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  2.8K

  Customer Engagement

  Sephora, JustFab Top Retail Personalization Index

  Conventional wisdom holds that experience personalization forms part of the foundation of customer loyalty. Whether it’s personalized communications, personalized customer service, or...