Ruthless Simplification: What a $6 Margarita Taught Chili's About Ritual, Habit, and the Consideration Set
Ruthless Simplification: What a $6 Margarita Taught Chili's About Ritual, Habit, and the Consideration Set
Data Trading in Australia and the Impact on Loyalty Programs
Data Trading in Australia and the Impact on Loyalty Programs
The Psychology of Almost There
The Psychology of Almost There
Inside the Launch of the New L.L. Bean Rewards Program
Inside the Launch of the New L.L. Bean Rewards Program
Loyalty NewsWire

The Loyalty Newswire
September 14, 2026
This edition covers: Acosta Group, Amex, Brand Keys, CLMP™, DSW, ebbo, Ellipsis & Co, Fathom, Kyros Insights, Leal Hub, Mastercard, McCabes Pharmacy, Merkle, PwC, Ramp, Revolut, Site Impact, Starbucks, Superhuman, Target

The Loyalty Newswire
September 8, 2026
This edition covers: 7 Brew, AI Advertising, Air India, Angel’s Pizza, Augeo, Australian Loyalty Association, Away.ai, Azamara, Barclays, Carnival Rewards, CLMP™, Delta, Dickey’s Barbecue, Digital Wallets, Dragonpass, ebbo, Ellipsis & Co, Emotional Intelligence, FlexiRoam, Gen Z, Grok, IHG Hotels &

The Loyalty Newswire
August 31, 2026
This edition covers: Accenture, Ace Hardware, American Express, Bread, CLMP™, ebbo, Kohl’s, Kyros Insights, Leal Hub, NFL, Pay.com.au, QSR Fraud, SM Hotels, Sun Country Airlines, Target, Warby Parker, West Virginia University
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Editor's Picks

The Psychology of Almost There
The Sydney Marathon was last month, and as I tracked my friends getting over the finish line, one thing was constant: they all sped up

Inside the Launch of the New L.L. Bean Rewards Program

You Are Using WhatsApp Like Email. Your Customers Have Noticed.

The Hidden Economics of Loyalty

Inside the Launch of the New L.L. Bean Rewards Program

You Are Using WhatsApp Like Email. Your Customers Have Noticed.

The Hidden Economics of Loyalty
News Releases

AI on the Customer’s Terms: New C-Store Consumer Report by PAR Technology

Antavo Brings Loyalty Programme Management Into LLMS, as AI Changes How Shoppers Choose Brands

O.C. Tanner 2027 Global Culture Report Reveals How Organisations Can Amplify People and Connection to Drive Innovation and Productivity

Simpli.fi Scales Localized Advertising for Multi-Location Brands With New Simpli. Hub Portal
Travel Loyalty

Global Hotel Alliance adds City Unscripted partnership enhancing GHA Discovery benefits in time for summer travel

Hyatt’s Investor Day Reveals a Loyalty Program Built for Investors — Not Just Members

Global Hotel Alliance adds City Unscripted partnership enhancing GHA Discovery benefits in time for summer travel

Hyatt’s Investor Day Reveals a Loyalty Program Built for Investors — Not Just Members

Applebee’s and Wyndham Rewards Team Up to Bring Free Delivery to Members Nationwide

Global Hotel Alliance Research Reveals Loyalty Programmes Drive Hotel Choice as Demand for Transformative Travel Rises

Hyatt’s Investor Day Reveals a Loyalty Program Built for Investors — Not Just Members

Applebee’s and Wyndham Rewards Team Up to Bring Free Delivery to Members Nationwide
Loyalty Technology

Antavo Brings Loyalty Programme Management Into LLMS, as AI Changes How Shoppers Choose Brands
Marketers can now change their loyalty programme, not just report on it, by describing what they want in plain language inside LLMs, including Claude and

Knak Expands Its AI Production Layer to Mobile as RCS Business Use Grows

Ellipsis Levels up Senior Talent, With Raft of New Hires and Promotions

Market Overview: Central Asia

Knak Expands Its AI Production Layer to Mobile as RCS Business Use Grows

Ellipsis Levels up Senior Talent, With Raft of New Hires and Promotions

Market Overview: Central Asia
Research Articles

Antavo Brings Loyalty Programme Management Into LLMS, as AI Changes How Shoppers Choose Brands
Marketers can now change their loyalty programme, not just report on it, by describing what they want in plain language inside LLMs, including Claude and

O.C. Tanner 2027 Global Culture Report Reveals How Organisations Can Amplify People and Connection to Drive Innovation and Productivity
New research finds compassion, employee growth, and active trust create the conditions modern organisations need to thrive through constant change O.C. Tanner, the global leader

New Apex Martech Matrix Targets a Critical Blind Spot in Martech Investment
Landmark CMO Council and MartechTribe research reveals how outperformers align martech capabilities and organizational maturity with industry and business strategy SAN JOSE, CALIFORNIA — SEPTEMBER