The Loyalty Execution Gap
The Loyalty Execution Gap
From 5x to 10x: The Untapped Profit Hiding in Loyalty Engagement
From 5x to 10x: The Untapped Profit Hiding in Loyalty Engagement
How Stored Value Can Drive Better CX and Loyalty
How Stored Value Can Drive Better CX and Loyalty
Getting to Know CarltonOne: A Conversation with Laura Wiese, VP Client Success
Getting to Know CarltonOne: A Conversation with Laura Wiese, VP Client Success
Loyalty NewsWire
The Loyalty Newswire
June 01, 2026
7-Eleven, Albertsons Media Collective, AI & Copyright, AI & Loyalty, Club Wingstop, CNN vs. Perplexity, Converge BizFriends, Florida vs. OpenAI, Gas Station Brands, Gen Z & Millennials, Mobile Payments, Mobile Wallets, Pricer/Sobeys, Restaurant Loyalty, Retail Media Networks, Sam’s Club, Stater Bros., TELUS Rewards, TUI Smiles, Uber Travel
The Loyalty Newswire
May 26, 2026
This edition covers: Air India, Alipay+, Ally Financial, American Express, Buffalo Sabres, Coffee Club, Dollar General, Essential Oxygen, Etihad Guest, FamilyMart, Google AI Search, Loyalty Management Market, Lyft, Payments Policy, Rakuten, Retail MVNOs, Scene+, Southwest Airlines, TUI Smiles, Viet Nam
The Loyalty Newswire
May 18, 2026
This edition covers: Accor, ARKO/fas REWARDS, Benji, Canadian Consumer Loyalty, Connecticut Tourism, Custom Channels/Thanx, Emirates Skywards, Emotional Loyalty, H Mart, JogPost, Loyyal/GiftOS, McDonald’s, Payit/Rewardz, Shell, Wallet & Banking Apps
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Editor's Picks
From 5x to 10x: The Untapped Profit Hiding in Loyalty Engagement
Loyalty programs are widely considered successful when they produce a 4–5x return on investment, and that benchmark is supported by recent market data. Multiple recent
How Stored Value Can Drive Better CX and Loyalty
The Awakening of the Giant: The Evolution and Potential of the Loyalty Market in Brazil
Experience-Based Rewards Are Changing — And Loyalty Needs to Catch Up
How Stored Value Can Drive Better CX and Loyalty
The Awakening of the Giant: The Evolution and Potential of the Loyalty Market in Brazil
Experience-Based Rewards Are Changing — And Loyalty Needs to Catch Up
News Releases
Tecsa Appoints Jamie Clarke as President to Accelerate Retail AI Leadership in North America
Salesforce Puts an AI Marketing Team in Every Marketer’s Hands
Optimove Launches Optimove AI, the Only Marketing AI Suite That Brings AI Everywhere the Marketer Works
Sprinklr Acquires ViralMoment to Define the Next Era of Multimodal Customer Intelligence
Travel Loyalty
Applebee’s and Wyndham Rewards Team Up to Bring Free Delivery to Members Nationwide
Global Hotel Alliance Research Reveals Loyalty Programmes Drive Hotel Choice as Demand for Transformative Travel Rises
Applebee’s and Wyndham Rewards Team Up to Bring Free Delivery to Members Nationwide
Global Hotel Alliance Research Reveals Loyalty Programmes Drive Hotel Choice as Demand for Transformative Travel Rises
Global Hotel Alliance Delivers Outstanding 2025 Results, Marking Another Year of Remarkable Growth
Global Hotel Alliance Reveals What Travel Will Look Like in 2026
Global Hotel Alliance Marks Strategic Expansion Into Japan With the Signing of Tokyu Hotels & Resorts
Global Hotel Alliance Delivers Outstanding 2025 Results, Marking Another Year of Remarkable Growth
Loyalty Technology
Tecsa Appoints Jamie Clarke as President to Accelerate Retail AI Leadership in North America
Tecsa, the developer of disruptive AI-native technology collapsing the time from insights to action for retailers and CPGs in ranging and promotion optimisation, operations, supply
The Loyalty Execution Gap
Salesforce Puts an AI Marketing Team in Every Marketer’s Hands
Optimove Launches Optimove AI, the Only Marketing AI Suite That Brings AI Everywhere the Marketer Works
The Loyalty Execution Gap
Salesforce Puts an AI Marketing Team in Every Marketer’s Hands
Optimove Launches Optimove AI, the Only Marketing AI Suite That Brings AI Everywhere the Marketer Works
Research Articles
Experience-Based Rewards Are Changing — And Loyalty Needs to Catch Up
Experience-based rewards have become one of loyalty's preferred answers to discount fatigue. But loyalty still tends to define them too narrowly. For many programmes, experience-based
Global Research Suggests Ineffective Employee Engagement Efforts May Be Fuelling Burnout Rather Than Fixing It
UNITED KINGDOM – MAY 26, 2026 – New global research from BI WORLDWIDE reveals that ineffective engagement efforts may be adding to employee workload instead of reducing it –
Brand Executives Fear They’re Losing Customers to Rivals With In-App Financial Tools, Galileo Research Finds
Half of Consumers Have Chosen One Brand Over Another Because Paying or Getting a Refund Was Easier SALT LAKE CITY, UTAH – MAY 19, 2026