How Stored Value Can Drive Better CX and Loyalty
How Stored Value Can Drive Better CX and Loyalty
Getting to Know CarltonOne: A Conversation with Laura Wiese, VP Client Success
Getting to Know CarltonOne: A Conversation with Laura Wiese, VP Client Success
The Loyalty Newswire
June 01, 2026
The Loyalty Newswire
June 01, 2026
#775: Inside BofA Rewards: Bank of America’s New Vision for Customer Loyalty
#775: Inside BofA Rewards: Bank of America’s New Vision for Customer Loyalty
Loyalty NewsWire
The Loyalty Newswire
June 01, 2026
7-Eleven, Albertsons Media Collective, AI & Copyright, AI & Loyalty, Club Wingstop, CNN vs. Perplexity, Converge BizFriends, Florida vs. OpenAI, Gas Station Brands, Gen Z & Millennials, Mobile Payments, Mobile Wallets, Pricer/Sobeys, Restaurant Loyalty, Retail Media Networks, Sam’s Club, Stater Bros., TELUS Rewards, TUI Smiles, Uber Travel
The Loyalty Newswire
May 26, 2026
This edition covers: Air India, Alipay+, Ally Financial, American Express, Buffalo Sabres, Coffee Club, Dollar General, Essential Oxygen, Etihad Guest, FamilyMart, Google AI Search, Loyalty Management Market, Lyft, Payments Policy, Rakuten, Retail MVNOs, Scene+, Southwest Airlines, TUI Smiles, Viet Nam
The Loyalty Newswire
May 18, 2026
This edition covers: Accor, ARKO/fas REWARDS, Benji, Canadian Consumer Loyalty, Connecticut Tourism, Custom Channels/Thanx, Emirates Skywards, Emotional Loyalty, H Mart, JogPost, Loyyal/GiftOS, McDonald’s, Payit/Rewardz, Shell, Wallet & Banking Apps
Subscribe to
The Wise Marketer
Newsletter
Get the latest customer engagement and loyalty marketing news, perspectives, and research delivered directly to your inbox each week.
Editor's Picks
The Awakening of the Giant: The Evolution and Potential of the Loyalty Market in Brazil
How the maturation of the Brazilian Loyalty ecosystem is democratizing value and creating opportunities across all social classes The loyalty market in Brazil is going
Experience-Based Rewards Are Changing — And Loyalty Needs to Catch Up
For Love or Money 2026 Tells the Story of Customer Loyalty in Australia
2026 Bond Loyalty Report Shows Canadians Are Sitting on $13–15 Billion in Unredeemed Loyalty Points
Experience-Based Rewards Are Changing — And Loyalty Needs to Catch Up
For Love or Money 2026 Tells the Story of Customer Loyalty in Australia
2026 Bond Loyalty Report Shows Canadians Are Sitting on $13–15 Billion in Unredeemed Loyalty Points
News Releases
Salesforce Puts an AI Marketing Team in Every Marketer’s Hands
Optimove Launches Optimove AI, the Only Marketing AI Suite That Brings AI Everywhere the Marketer Works
Sprinklr Acquires ViralMoment to Define the Next Era of Multimodal Customer Intelligence
Scene+ Launches Coast-to-Coast at Shell Canada, Turning Everyday Stops into Everyday Rewards
Listen & Watch
Travel Loyalty
Applebee’s and Wyndham Rewards Team Up to Bring Free Delivery to Members Nationwide
Global Hotel Alliance Research Reveals Loyalty Programmes Drive Hotel Choice as Demand for Transformative Travel Rises
Applebee’s and Wyndham Rewards Team Up to Bring Free Delivery to Members Nationwide
Global Hotel Alliance Research Reveals Loyalty Programmes Drive Hotel Choice as Demand for Transformative Travel Rises
Global Hotel Alliance Delivers Outstanding 2025 Results, Marking Another Year of Remarkable Growth
Global Hotel Alliance Reveals What Travel Will Look Like in 2026
Global Hotel Alliance Marks Strategic Expansion Into Japan With the Signing of Tokyu Hotels & Resorts
Global Hotel Alliance Delivers Outstanding 2025 Results, Marking Another Year of Remarkable Growth
Loyalty Technology
Salesforce Puts an AI Marketing Team in Every Marketer’s Hands
Agents build pipeline, create content, and run campaigns, so the marketer can set the strategy, own the results, and get back to making. Today at
Optimove Launches Optimove AI, the Only Marketing AI Suite That Brings AI Everywhere the Marketer Works
Sprinklr Acquires ViralMoment to Define the Next Era of Multimodal Customer Intelligence
Buffalo Sabres Elevate NHL Fan Experience with Alchemer’s AI-Powered Feedback Technology
Optimove Launches Optimove AI, the Only Marketing AI Suite That Brings AI Everywhere the Marketer Works
Sprinklr Acquires ViralMoment to Define the Next Era of Multimodal Customer Intelligence
Buffalo Sabres Elevate NHL Fan Experience with Alchemer’s AI-Powered Feedback Technology
Research Articles
Experience-Based Rewards Are Changing — And Loyalty Needs to Catch Up
Experience-based rewards have become one of loyalty's preferred answers to discount fatigue. But loyalty still tends to define them too narrowly. For many programmes, experience-based
Global Research Suggests Ineffective Employee Engagement Efforts May Be Fuelling Burnout Rather Than Fixing It
UNITED KINGDOM – MAY 26, 2026 – New global research from BI WORLDWIDE reveals that ineffective engagement efforts may be adding to employee workload instead of reducing it –
Brand Executives Fear They’re Losing Customers to Rivals With In-App Financial Tools, Galileo Research Finds
Half of Consumers Have Chosen One Brand Over Another Because Paying or Getting a Refund Was Easier SALT LAKE CITY, UTAH – MAY 19, 2026