Real-time Personalisation is Essential in the Age of Agentic AI and Disintermediation
Real-time Personalisation is Essential in the Age of Agentic AI and Disintermediation
How Will You Define “Knowledge” in an AI Future?
How Will You Define “Knowledge” in an AI Future?
The 90-Day Cliff: What Program Operators and Designers Owe Each Other After Enrollment
The 90-Day Cliff: What Program Operators and Designers Owe Each Other After Enrollment
The Loyalty Newswire
June 22, 2026
The Loyalty Newswire
June 22, 2026
Loyalty NewsWire
The Loyalty Newswire
June 22, 2026
This edition covers: Air Serbia, Albertsons Media Collective, Auriemma Group, Credit Unions, Demand Gen Report, Dental Memberships, Dragonpass, Edible Arrangements, Fanatics Markets, IFANN, Kwik Stop, Pizza Hut, Procter & Gamble, Rain, Sandals & Beaches Resorts, Seth Godin, SpaceX, TELUS, Verizon
The Loyalty Newswire
June 15, 2026
This edition covers: Agentic AI Commerce, Anthropic, Casey’s, Cloudbeds, Drinkmate, Gartner, Google, KPMG, Lloyds Bank, LoyaltyPlus, oneworld, PAR Games, Philippine Airlines, Smoothie King, Taj InnerCircle, Visa, Waymo
The Loyalty Newswire
June 01, 2026
This edition covers: 7-Eleven, Albertsons Media Collective, AI & Copyright, AI & Loyalty, Club Wingstop, CNN vs. Perplexity, Converge BizFriends, Florida vs. OpenAI, Gas Station Brands, Gen Z & Millennials, Mobile Payments, Mobile Wallets, Pricer/Sobeys, Restaurant Loyalty, Retail Media Networks,
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Editor's Picks
How Will You Define “Knowledge” in an AI Future?
When artificial intelligence makes knowing everything free and instant, what will society truly value — and who will rise to the top? For most of
The 90-Day Cliff: What Program Operators and Designers Owe Each Other After Enrollment
Verizon Breaks Industry Mold to Put Customers First
Stretch, Advocate, Diversify: Improving Your Loyalty Program
The 90-Day Cliff: What Program Operators and Designers Owe Each Other After Enrollment
Verizon Breaks Industry Mold to Put Customers First
Stretch, Advocate, Diversify: Improving Your Loyalty Program
News Releases
Why AI-generated Creator Content Needs Governance Infrastructure
Bolla Oil Selects PAR Technology to Power Its First Customer Loyalty Program
Nearly Half of Americans Trust AI More Than They Did a Year Ago
Travel Loyalty
Hyatt’s Investor Day Reveals a Loyalty Program Built for Investors — Not Just Members
Applebee’s and Wyndham Rewards Team Up to Bring Free Delivery to Members Nationwide
Hyatt’s Investor Day Reveals a Loyalty Program Built for Investors — Not Just Members
Applebee’s and Wyndham Rewards Team Up to Bring Free Delivery to Members Nationwide
Global Hotel Alliance Marks Strategic Expansion Into Japan With the Signing of Tokyu Hotels & Resorts
Global Hotel Alliance Delivers Outstanding 2025 Results, Marking Another Year of Remarkable Growth
Global Hotel Alliance Research Reveals Loyalty Programmes Drive Hotel Choice as Demand for Transformative Travel Rises
Global Hotel Alliance Marks Strategic Expansion Into Japan With the Signing of Tokyu Hotels & Resorts
Loyalty Technology
Why AI-generated Creator Content Needs Governance Infrastructure
Over the past year, concerns around AI-generated content have moved well beyond specialist discussions about technology and copyright. When artists such as Taylor Swift, and Ariana Grande publicly
Real-time Personalisation is Essential in the Age of Agentic AI and Disintermediation
How Will You Define “Knowledge” in an AI Future?
Real-time Personalisation is Essential in the Age of Agentic AI and Disintermediation
How Will You Define “Knowledge” in an AI Future?
Research Articles
The 90-Day Cliff: What Program Operators and Designers Owe Each Other After Enrollment
Presented as a peer discussion session at CRMC 2026. If you weren't in the room, here's what you missed. Pull up your 90-day active rate.
Research: Savvier Consumers Are Already Back-to-School Shopping and Using AI to Win on Value
New data from Minty reveals back-to-school shopping has moved from fall to spring, and AI is steering how deal-hungry consumers discover, evaluate, and buy CHARLOTTE,
Loyalty Has Entered The Utility Phase
Members are judging programmes by what they can use now. The next decade belongs to programmes that combine utility with emotional relevance. Starbucks restructured its