In today's short show, we review our interview with Ali Cudby, author of “Keep your Customers” and Managing Director of Alignmint Growth Strategies.
From customer-focused mission statements to subscription programs, this episode reminds us how small to mid-sized companies can engage with customers with even greater clarity and focus than larger ones, and enjoy greater loyalty outcomes as a result.
Previous episode - #198: Driving Loyalty Beyond Cookies with Loyalty Expert Billy Loizou
