#47: Shirley King - Loyalty Program Manager, IHG Rewards Club & Kimpton Inner Circle

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By: Wise Marketer Staff |

Posted on August 6, 2020

Shirley King has been designing, developing, and building loyalty programmes for a luxury boutique hotel brand within IHG Group, including the "Kimpton Hotels Inner Circle" as well as the "IHG Rewards Club" for over twenty-five years.

In this episode of Let's Talk Loyalty, we discuss some of her award-winning programme elements, key principles of creating extra-ordinary experiences for top tier members, as well as some exciting and inspiring updates for her career at a very challenging time for the travel industry globally.