We had a chance to sit down with Sarah Sylvester, EVP Head of Brand Marketing, of Victoria's Secret and Wendy Cullpepper, Chief Customer Officer, of Kobie Marketing following their presentation at CRMC 2024. The two highlight some key take-aways from their talk and then also venture into the impact of AI on loyalty.
Join us at CRMC 2025 (https://www.thecrmc.com/) on June 4-6th, 2025 in Chicago!