Let's Talk Loyalty Podcast

#101: How You Can Leverage Independent Loyalty Experts for Your Loyalty Programme

Paula Thomas is the host of Let's Talk Loyalty podcast.

Running a loyalty programme can be challenging in many ways, so who can you turn to for advice, a second opinion and access to global loyalty brain power when you need it? 

One place is the “Customer Strategy Network” or CSN, of which I’m delighted to be a member.

CSN is a global organisation of loyalty practitioners and in this short episode, I summarise my conversation with Nick Chambers who leads the CSN and share the types of loyalty projects the CSN typically supports. 

Check out last week’s episode – #100: Star Alliance’s Latest Loyalty Insights, Ideas and Innovation

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