Today's episode features what I've learned from my previous discussion with Margaret Molloy, a globally-recognised marketing thought leader who advocates simplicity as a key principle for brands.
We discussed "simplicity" and how it drives business value and customer loyalty, so I captured the key points of our discussion in this short summary show.
Listen to this episode of Let's Talk Loyalty to understand simplicity as an increasingly powerful, yet underestimated factor that drives loyalty in every business.
Previously on Let's Talk Loyalty - #169: Panera Bread Shares Subscription Insights – Its Powerful, Disruptive Approach to Customer Loyalty
