Microsoft announces CRM for Windows Vista
Microsoft has announced that it is to release a new version of Microsoft Dynamics CRM for the 2007 Microsoft Office system and Windows Vista, improving the user experience through greater productivity, data visualisation tools, and better communications, collaboration, and security.
Apart from being offered through the company's standard Volume Licensing Programme (VOLP), Microsoft Dynamics CRM is also to be offered through the licensing model that is used for Microsoft Dynamics enterprise resource planning (ERP) products, making it easier for clients and partners to buy and deploy the full Microsoft Dynamics suite (which includes CRM, financial management, and supply chain management).
Coming soon The new version is scheduled for release at the same time as the 2007 Office product range, and will ultimately be available in 18 languages for small, midsize and enterprise users worldwide.
The new release of Dynamics CRM continues a focus on working the way people already do (rather than retraining and reworking workflows), providing a familiar and intuitive work environment, and maximizing both user adoption and productivity.
New features The new version of Microsoft Dynamics CRM includes features such as:
- An enriched user experience based on the 2007 Microsoft Office system.
- Enables users to access roles-based CRM capabilities through Outlook, Internet Explorer and a broad range of mobile devices.
- Richer data visualisation thanks to Excel 2007.
- Desktop action and insight using Windows Vista 'gadgets', which will allow analytics and alerts to be placed directly onto the user's desktop or home page.
- Unified communications with Exchange Server 2007, including storage of voice-mail messages in Outlook, with tracking via the CRM system.
- Enhanced security with 'BitLocker' data encryption (in Windows Vista). The BitLocker capability in Vista helps protect confidential data from being accessed by unauthorised individuals.
The new CRM release will work not only with the 2007 Office release and Windows Vista, but also with previously supported versions of Office and Microsoft Windows. Upgrades to the new release will be free for customers on active support agreements.