Founded in 2008, Kognitiv enables collaborative commerce through its proprietary technology platform and performance model for leading global brands to build their own peer-to-peer trading networks. In June 2020, Kognitiv and Aimia’s Loyalty Solutions and Intelligent Shopper Solutions companies came together to create a technology-forward business, employing over 500 people across 20 countries worldwide. With 200+ clients and partners in more than 50 markets globally, Kognitiv brings to life a world where brands work together to create new opportunities for less, gain direct access to new audiences, and create network effects where everyone wins, all the time.
THE KOGNITIV SMARTJOURNEY®
Our proprietary SmartJourney® methodology classifies, quantifies and predicts customer behavior across key lifestyle stages to uncover the highest impact revenue opportunities and risks for businesses. Integrated with AI and Machine Learning tools, the SmartJourney® makes business personal by better understanding your customers and what drives their purchase behavior, ultimately delivering an average of 3X to 7X ROI. Learn more about SmartJourney®.
Leading Global Loyalty Services & Technology
Kognitiv offers a full suite of customer loyalty services. Our customer-centric loyalty program design combined with advanced analytics helps you grow 1:1 customer relationships built from in-depth insights. Clients can tap into our broad partner network for unique earn and burn opportunities and leverage our team of campaigns and customer experience experts to engage members throughout their journey. When combined with our program management resources, your program is continually optimized to perform at its best and deliver greater ROI.
Kognitiv’s loyalty system is an open and accessible technology that seamlessly integrates with your business and partners. Featuring customer management, loyalty management and segmentation and personalization, clients gain a 360-degree view of their customers to deliver the ultimate customer experience. Powered by AI and Machine Learning tools, Kognitiv’s loyalty system delivers triggered, automated campaigns and promotions to send the right message, at the right time, in the right channel. Additionally, visual data analytics and configurable reporting mean a real time analysis into how your program is performing and opportunities for improvement.