Tesco installs self-checkouts in 96 UK stores
The introduction of self scanning has helped the UK-based supermarket group, Tesco, free up extra staff time and make its customers even happier than before.
Tesco has installed 285 NCR FastLane self-service checkout units, which enable customers to scan, bag and pay for their purchases themselves, in 96 Tesco Metro (High Street stores), Superstores and Extra stores (hypermarkets) in England, Wales, Scotland and Northern Ireland. This makes it the largest deployer of self-checkout in Europe. Customers can now scan, bag and pay for their purchases themselves.
Research backed According to Attila Winstanley, productivity director for Tesco, "Shoppers of all ages have taken to the technology, scanning all sorts of goods ranging from food and clothes to pharmaceuticals and electronics. Self-checkout has also enabled us to free up more staff time to help other areas of the store or open more checkouts."
"Tesco's experience with self-checkout is backed by research this year from IDC that shows consumers see real value in the technology," says Alberto Camuri, NCR's vice president for Retail Solutions in Europe, the Middle East and Africa. "UK consumers cited shorter queues (68%), faster checkout (68%) and having a choice on how to check out (66%) as the top benefits of self-checkout."