Virgin Mobile loyalty gives 10% back in rewards

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By: Wise Marketer Staff |

Posted on August 12, 2003

The UK mobile phone service operator, Virgin Mobile, has launched its new 'Flash It' loyalty rewards programme, offering a surprisingly high 10% instant loyalty reward for purchases made in the firm's megastores.

The programme is very simple in its structure, and is expected to find favour with consumers as a result. When any purchase (of 10 or more) is made in a Virgin Megastore or Megastore Xpress, the customer simply 'flashes' their Virgin branded mobile telephone handset in order to receive a reward. An immediate 1 airtime voucher is awarded for every 10 spent.

The 10% airtime rewards apply to all purchases in Virgin's megastores, including music, DVDs, games, and videos. The programme is aimed at making redemption as achievable as possible, avoiding the sometimes hard-to-attain reward structures the Virgin says can be seen in other loyalty programmes. According to Virgin, some retailer loyalty schemes require a spend of as much as 2,000 to earn enough reward points for a free DVD, quoting the following figures: