Webinar: What you need to know about Customer Rewards NOW!

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By: Wise Marketer Staff |

Posted on October 24, 2018

Thursday, November 15, 2018 @ 1:00PM EST


Join us for a free webinar from The Wise Marketer and Hinda Incentives presenting the latest findings and strategies for driving customer engagement and sealing it!

customer engagement

You have heard the experts talk about the need to engage program participants within the first 90 days. You may have also heard about how engagement and shopping behavior improves after the first redemption. This webinar will review tips, tricks and techniques to accomplish both with value award options.

Your customer has signed up for your program, they have subscribed to your marketing emails and followed you on social media…now how do you take the relationship to the next level to being “truly engaged?

• We’ll examine the current solutions in the marketplace to boost engagement among loyalty program members, with a keen eye to cost per point.

• We’ll present new research from Hinda which can enhance the reward delivery experience to seal the engagement journey.

• Finally, we’ll rely on Hinda’s extensive expertise in the rewards marketplace to review the hottest merchandise selections for 2018 holiday awards.


 Adam Levy, Account Manager at Hinda Incentives, CLMP

As a key member of Hinda’s account management team, Adam has proven expertise in developing and nurturing customer relationships, effectively communicating business requirements and goals, as well as managing multiple events, projects, and programs concurrently. His Project Management Professional (PMP) certification brings added value to every interaction and as a pivotal member of Hinda’s internal project management team.




 Aaron Dauphinee, CLMP, Chief Operating Officer at The Wise Marketer

Aaron is the Chief Operating Officer of the Wise Marketer Group, leading day-to-day operations, business development, and marketing. He is an award-winning B2B marketer with 18+ years of data-driven marketing, loyalty, and rewards industry experience.  He is a recognized thought leader for how brands can use data intelligently to deliver value through their marketing efforts.  He has held marketing, business development, relationship management, and strategy roles at Rubikloud, Aimia, Gartner CEB, Alliance Data, and Shell.  Aaron was also a Marketing professor for 5 years at Ryerson University.



Raul Garcia, Merchandising Manager at Hinda Incentives

Raul Garcia is a Hinda Merchandising Manager with 24 years’ experience in the engagement, recognition and rewards business.  He manages a talented team of buyers for all the merchandising and purchasing of product offerings domestic and internationally.





Ric Neeley, Marketing Director at Hinda Incentives

Ric Neeley is a Hinda Marketing Director with 30 years’ experience helping clients meet their goals by engaging the people most important to their business through incentive, recognition and loyalty strategies.  He has worked with a wide range of industries including automotive, technology, construction, financial services, pharmaceutical, technology and telecommunications.




customer engagement