Airlines have become so focused on catering to the top tier of elite business travelers, lavishing the first-class cabin with ever more...
Counterpoint: Jury still out on revenue-based FFPs We’ve been vocal here at the Wise Marketer about being largely on the side of...
We’ve been devoting a lot of coverage to the airlines recently for several reasons: one, airline customer service breakdowns have been much...
Australia: Qantas Frequent Flyer hits the big time With the news that Air Canada is exiting its partnership with Aeroplan to launch...
Air Canada-Aimia divorce throws Canadian loyalty landscape into turmoil Another seismic jolt has hit Canada’s already-fractured loyalty landscape: Air Canada announced today...