The Wise Marketer – Featured News on Customer Loyalty and Reward Programs

All posts tagged "airlines"

6.9K

Airlines
Delta pulls back on Skymiles Diamond tier

Airlines have become so focused on catering to the top tier of elite business travelers, lavishing the first-class cabin with ever more...
8.3K

Airlines
Counterpoint: Jury still out on revenue-based FFPs

Counterpoint: Jury still out on revenue-based FFPs We’ve been vocal here at the Wise Marketer about being largely on the side of...
6.1K

Headlines
US: How Alaska Airlines builds real relationships

We’ve been devoting a lot of coverage to the airlines recently for several reasons: one, airline customer service breakdowns have been much...
4.3K

Headlines
Australia: Qantas Frequent Flyer hits the big time

Australia: Qantas Frequent Flyer hits the big time With the news that Air Canada is exiting its partnership with Aeroplan to launch...
Headlines
Air Canada-Aimia divorce throws Canadian loyalty landscape into turmoil

Air Canada-Aimia divorce throws Canadian loyalty landscape into turmoil Another seismic jolt has hit Canada’s already-fractured loyalty landscape: Air Canada announced today...
Headlines
US: Alaska Airlines announces timeline for Virgin America loyalty merger

US: Alaska Airlines announces timeline for Virgin America loyalty merger It’s official: after merging Virgin America last year, Alaska Airlines has made...
Headlines
Are airlines losing the battle for customer loyalty?

Are airlines losing the battle for customer loyalty? Another day, another PR nightmare: just as we were all tiring of enjoying the...
3.3K

Channels
Canada: Air Miles announces program changes

How does a company recover from a PR disaster of the magnitude endured by Canadian coalition loyalty program Air Miles last year?...
5.8K

Headlines
Middle East: Qatar Airways and AccorHotels partner on loyalty

News out of the Middle East: AccorHotels and Qatar Airways have joined forces to offer members of their respective loyalty programs —...
Headlines
Canada: Air Miles reverses expiry decision

Canada: Air Miles reverses expiry decision Bowing to public pressure, coalition loyalty program Air Miles yesterday announced an immediate cancellation of its...

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