With more than 20 years experience, Kimberley is at her best when leading teams and brands through transformative change that’s grounded in insight. Her passion is to put the customer at the center of everything she does — building a brand that people love, and creating a customer experience that is simple, while connecting with customers in meaningful ways.
Beyond building brands that people love, Kimberley is a proven advocate for underrepresented groups. She was a guest speaker at #MoveTheDial, an organization dedicated to increasing the participation and leadership of all women in tech. In addition, she was a Mentor and Committee Chair of the Women's Leadership Initiative at LoyaltyOne.
Rachel MacQueen is SVP, Marketing & Collector Experience at Loyalty One, and host of this three-part Women in Loyalty series in collaboration with AIR MILES.
Missed the last Women in Loyalty episode with Clare Dorrian, CMO, SugarCRM? Watch it here.
About Women in Loyalty™
The Women in Loyalty series is composed of video interviews featuring executives who are influential in digital customer marketing today, and those that have made lifetime contributions to the art and science of customer loyalty throughout their careers.
You’ll be hearing from people working around the globe with brands, suppliers, and in academia. We’ll also feature some of the 90+ female members of the Loyalty Academy’s Certified Loyalty Marketing Professional™ (CLMP) community.
If you would like to participate or nominate a guest, please drop us a message.