If there’s one thing artificial intelligence should teach retailers, it’s that their employees should know at least as much about their shoppers...
This week, research is pointing us into some unexpected directions, artificial intelligence is the thing everyone is talking about, managing GDPR is...
In their efforts to eliminate marketing misfires in the aisles, more retailers are investing in ways to physically connect with their customers...
Today’s loyalty newswire is packed – PACKED – with interesting, useful and actionable nuggets: CX valuation might just be getting a much needed...
It’s Data Privacy Day so it’s a good time to review some of the bigger data fraud / privacy / breach /...