Customer Experience Archives

Emplifi Enters Customer Experience Market, Unifying Marketing, Commerce and Customer Care to Smartly Address CX through AI

Emplifi to provide enterprise brands with a unified CX platform that addresses critical customer experience gaps New York, June 1, 2021 – Today...

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GNC Leverages Verint Experience Management to Provide Exceptional Digital Customer Experience

‘Digital Triage System’ Addresses Customer Engagement Challenges During the Pandemic and Beyond MELVILLE, N.Y., May 6, 2021 — Verint® (NASDAQ: VRNT), the Customer Engagement...

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Mental Wellbeing Just as Important as Physical Wellbeing When It Comes to Post-Pandemic Travel, New Study From Collinson Shows

73% of travelers worldwide said they’ll prioritize their mental wellbeing when they travel more than they did before the COVID-19 pandemic 81%...

Google and Imimobile discuss why customer experience is a key differentiator and a competitive advantage.

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[Webinar] The Current Trends and Technologies Shaping the Future of Customer Experiences

Our increasingly digital, always-on world is transforming the ways companies connect to customers on a daily basis. Now more than ever, customer...

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Bold Orange Acquires Three Deep Marketing

MINNEAPOLIS, Minnesota (April 20, 2021) — Today, Bold Orange Company (BOCO) announced that they have acquired the digital agency, Three Deep Marketing. Bold...