AI-powered add-on integrates BI with industry’s most advanced CXM platform ZURICH, 04.06.2020 – For years, SANDSIV’s pioneering sandsiv+ customer experience management (CXM) platform...
[Editor’s Note: AT&T and Salesforce have signed a multiyear agreement to deliver a new connected experience for AT&T customers. They’ve selected Salesforce...
50% will spend less or switch from brands that have not met their needs during pandemic, Kameleoon research finds 13 May 2020:...
Everything we learn through our training and experience is put to the test during a time of crisis as loyalty program management...
“Love makes the world go ‘round”. Ever heard that one before? It certainly touches on a noble notion, and it has a...
[Editor’s Note: This is an informative — and refreshing — article that discusses how focusing on leadership to create an environment that...
Assembling a technology stack to successfully compete in a digital world requires new thinking. There’s a very clear trend of enterprises adopting...
It was a cold Autumn day at, as usual, an entirely overcrowded Waterloo station, deep in the heart of London, and deep...
In 2017, Colloquy estimated that there were $360 Billion dollars’ worth of points sleeping in member accounts worldwide, with a further $117...
Artificial Intelligence and Machine Learning with H2O.ai Delivers Faster, More Predictive Results, Identifying Millions of Dollars in Opportunities for Brands Mountain View,...