Customer Experience Archives

Mental Wellbeing Just as Important as Physical Wellbeing When It Comes to Post-Pandemic Travel, New Study From Collinson Shows

73% of travelers worldwide said they’ll prioritize their mental wellbeing when they travel more than they did before the COVID-19 pandemic 81%...

Google and Imimobile discuss why customer experience is a key differentiator and a competitive advantage.

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[Webinar] The Current Trends and Technologies Shaping the Future of Customer Experiences

Our increasingly digital, always-on world is transforming the ways companies connect to customers on a daily basis. Now more than ever, customer...

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Bold Orange Acquires Three Deep Marketing

MINNEAPOLIS, Minnesota (April 20, 2021) — Today, Bold Orange Company (BOCO) announced that they have acquired the digital agency, Three Deep Marketing. Bold...

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Tattle and Paytronix Integration Turbocharges Both Dine-in & Off-Premises Restaurant Guest Experience

Enables Restaurant Operators to Solicit Immediate Feedback and Make Operational Changes Necessary to Increase Guest Love and Loyalty March 30, 2021 – NEW...

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McKinsey & Company Revolutionizes Customer Experience with Experience DNA Launch

New York and London — January 25, 2021— McKinsey & Company today announced the launch of its new innovative data analytics platform, Experience DNA, to help organizations...