Customer Experience Archives

ON24 Engagement Hub Brings Together Live Webinar Viewing and On-Demand Content

Captivate audiences with memorable live experiences and keep them engaged with on-demand content all in one place to accelerate customer journeys SAN...

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MoEngage Research Reveals Global Consumers Want More Personalization from Brands

Survey of 1,000 Consumers in the U.S., U.K., Canada, and Germany Shows that Consumers are Willing to Share Their Data if Brands...

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CMO Council Releases C-Suite Scorecard of Marketing Effectiveness

Positive Level of Confidence in Marketing’s Ability to Lead Recovery; Revenue + SalesGrowth Top Measure of Performance; Functional Modernization Biggest Need Management...

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Emplifi Enters Customer Experience Market, Unifying Marketing, Commerce and Customer Care to Smartly Address CX through AI

Emplifi to provide enterprise brands with a unified CX platform that addresses critical customer experience gaps New York, June 1, 2021 – Today...

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GNC Leverages Verint Experience Management to Provide Exceptional Digital Customer Experience

‘Digital Triage System’ Addresses Customer Engagement Challenges During the Pandemic and Beyond MELVILLE, N.Y., May 6, 2021 — Verint® (NASDAQ: VRNT), the Customer Engagement...