The Wise Marketer – Featured News on Customer Loyalty and Reward Programs
Customer Experience
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1.4K1AI Trends That Will Sketch New Customer Experiences in 2020
There is not a single industry where artificial intelligence hasn’t created a new trail. And customer experience, which is established to be...
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6535 Long-Term Effects of COVID-19 on the Restaurant Industry
The Coronavirus pandemic has affected all major industries, but perhaps none has been more affected than the restaurant and food service industry....
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331CDS Acquires SimpleUsability to Bolster UX Strategy
SimpleUsability, a Yorkshire-headquartered behavioural research company which helps brands to understand the needs of their customers, has been acquired by CDS for...
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327A Third of British Consumers Said They Will Never Spend Again With Businesses Which Provided Bad Customer Service During Lockdown
British businesses set to lose more than £2.5 billion due to bad customer service during lockdown Businesses delivering best customer service look...
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308Goodwill is running out for retail during COVID-19, says new research
Allowances made for shortcomings in customer service during COVID-19 times are wearing thin London, UK; San Francisco, USA. 29th September, 2020: More...
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401
Forrester’s New Touchless Customer Experience Solution Tracks Real-Time Consumer Feedback During Pandemic
With FeedbackNow, leading brands gain critical in-the-moment consumer feedback safely to manage customer sentiment CAMBRIDGE, Mass., Sept. 30, 2020 / – Forrester (Nasdaq: FORR) today unveiled the...
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1.1K5 Experiences That Define Strong Customer Service
Customer expectations are actions and types of behavior that people anticipate when dealing with a business. What do customers want from customer...
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409
Retailers Switch to Global SaaS Platform Sorted as COVID-19 Deliveries Soar by 1700%
Mindful Chef and Mountain Warehouse among new customers to upgrade delivery software to meet customer demands Sorted completes successful sale of MyParcelDelivery.com...
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478
New report reveals how COVID-19 transformed consumer behaviour and how CX teams are responding
Sabio Group has today unveiled the findings of its latest market survey that highlights how the COVID crisis has led to a period...
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505[Webinar] Serving Up New Experiences and Engagement in a New Normal
Thanks to all who participated and attended in our recent webinar titled Serving Up New Experiences and Engagement in a New Normal....
Recent Posts
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[Webinar] Consumer Loyalty: Building Consistent Engagement in Everyday Retail
Digital Détente: How Omnichannel Retail is Fostering a Truce Between Online and In-Store Customer Engagement
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[Webinar] Prioritizing Customer-Centricity in the Age of COVID-19 With Allen Edmonds
These 10 Retailers Are Adding Stores In 2021. Here’s Why
Personalized Loyalty Solutions Provider Exchange Solutions Raises Growth Funding
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[Webinar] Creating Contactless Loyalty: Building Human Connections in an Increasingly Contactless World
![[Webinar] Consumer Loyalty: Building Consistent Engagement in Everyday Retail](https://thewisemarketer.com/wp-content/uploads/2021/03/Supermarket-Aisle-45x45.png.webp)
