The Wise Marketer – Featured News on Customer Loyalty and Reward Programs

Customer Experience

1.7K

Artificial Intelligence Set to Transform Customer Service

To increase efficiency and satisfaction levels with Customer Service, deploying a variety of Artificial Intelligence solutions such as automated call centers, customer...
2.1K

Towards a Universal View of the Customer

Over the past few years the marketing community has consistently expressed the need for a single view of the customer. This paper...
1.8K

Miles & More and Loylogic Announce the Launch of Loylogic’s New Transfer Miles Solution

Zurich, Switzerland | 3rd September 2019 Loylogic, the global leader in e-commerce and e-payment solutions for loyalty programs, and Miles & More,...
1.6K

Retailers Coming Around to Special Needs

A princess in a wheel chair dreams just as big as a princess in a glass slipper. And if she has her...
2.4K

The Future of Personalization: How to Shift Creepy to Cool

Every business today, regardless of industry, faces the threat that its goods and services will become commoditized vis-a-vis competition. Winning in this...
2.1K

Golf Loyalty has Holes

But it doesn’t have to remain in the bunker. All across America, vast deserts are forming. Where there was once life, passion,...
1.8K

Culture is the Differentiator – A Conversation with Bond Brand Loyalty

Bob Macdonald, CEO of Bond and Morana Bakula, VP of Customer Experience talk about organizational culture, and how aligning it with brand...
2.7K

1

Robots are Taking Over at Kroger, Walmart & Whole Foods. What Could Possibly Go Wrong?

Robots don’t need food, but they do need a recipe for success. This is especially the case when they’re added to the...
Australian Companies are Missing Out on the Latest CX Innovations

BEYONDE MEDIA RELEASE A new Australian start-up has launched to help Australian companies navigate the CX technology explosion. Beyonde, a company by...
5.0K

Consumer Banking: Money Can’t Buy Loyalty

A 2018 Collinson study reported that 66% of financial services professionals say their bank “does not understand why customers are loyal or...

Page 5 of 16‹ Previous 1 2 3 456 7 8 9 Next ›Last »

To Top