Multiple outlets have picked up on the next evolution in frictionless loyalty, as a California burger chain is piloting facial recognition software...
In the restaurant business, engendering customer loyalty is all about how well you deliver on the experience – the quality of your...
At long last: A telecom provider launches a tenure-based reward program Behavioral psychologist and research B.F. Skinner’s famous “reinforcement schedules” describe the...
A year after movie theater chain AMC Theatres announced that it would attempt to reverse its flagging performace by revamping and doubling...
Somewhere around 2009 or so, Google’s chief economist Hal Varian is known to have said, “The sexiest job in the next ten...