With approximately 1.5 billion active users globally, there is no doubt that WhatsApp is one of the most significant mobile channels for...
In the era of the customer, companies are hyper-focused on providing amazing experiences at every touchpoint to differentiate themselves from the competition....
Loyalty is changing. Every day we get better at understanding data which in turn delivers better businessoutcomes. Those not changing are being...
As 65% of a company’s business comes from past customers, it is a no-brainer that brands — especially smaller ones — need...
In today’s hyper-connected world, small businesses can take great advantage of online marketing. Having a strong customer base is important, especially to...