Dell is one of the world’s best known computer companies, positioning itself as “powering the next technological revolution”. With a laser focus...
As a loyalty expert based in India, Kunal Mohiuddin has an extensive career as a loyalty practitioner, building innovative loyalty technology platforms...
Consumer behaviour is changing dramatically, and business models need to evolve to find ways to create loyalty even beyond loyalty programmes. One...
Dr David Cox is a loyalty expert and one of the few industry leaders who also boasts a PhD in loyalty marketing!...
As the founder of Bain & Company’s Customer practice, Rob Markey is the one of the world’s leading authorities on customer loyalty,...
Bryan Pearson, the former CEO LoyaltyOne is known globally as a leader in loyalty, retail marketing, and analytics. He is also the...
This episode of “Lets Talk Loyalty” was inspired by some exciting ideas emerging from academic leaders who are increasingly helping investors to...
As the UK’s largest broadcaster, Sky has access to some of the top entertainment assets in the world including The Premier League for football...
In the travel sector, a compelling loyalty programme can be a key differentiator for customers, airlines, hotels, and also for online travel...
Statisticians are familiar with the concept of “self-selection” but it’s rarely discussed, understood, or accounted for when determining your “return on loyalty”....