Let's Talk Loyalty Podcast

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Paula Thomas is the host of “Let’s Talk Loyalty, an industry podcast for loyalty marketing professionals.

#43: Loyalty Marketing in B2B & Concepts Post-Covid - Dr David Cox

Wise Marketer Staff July 9, 2020

Paula Thomas is the host of “Let’s Talk Loyalty, an industry podcast for loyalty marketing professionals.

#42: Loyalty Leadership Using NPS and Customer Lifetime Value - with Rob Markey, Bain & Company

Wise Marketer Staff July 2, 2020

Paula Thomas is the host of “Let’s Talk Loyalty, an industry podcast for loyalty marketing professionals.

#41: Bryan Pearson - Loyalty Personality of the Year and LoyaltyOne Former CEO

Wise Marketer Staff June 25, 2020

Paula Thomas is the host of “Let’s Talk Loyalty, an industry podcast for loyalty marketing professionals.

#40: Loyalty Lessons From Wharton School's Professor of Marketing

Wise Marketer Staff June 18, 2020

Paula Thomas is the host of “Let’s Talk Loyalty, an industry podcast for loyalty marketing professionals.

#39: Sky VIP UK with Head of Customer Loyalty, Rob Chandler

Wise Marketer Staff June 11, 2020

Paula Thomas is the host of “Let’s Talk Loyalty, an industry podcast for loyalty marketing professionals.

#38: ebookers Bonus+ Rewards Programme

Wise Marketer Staff June 4, 2020

Paula Thomas is the host of “Let’s Talk Loyalty, an industry podcast for loyalty marketing professionals.

#37: A Compelling Concept - Return on Loyalty

Wise Marketer Staff May 28, 2020

Paula Thomas is the host of “Let’s Talk Loyalty, an industry podcast for loyalty marketing professionals.

#36: Rakuten Rewards

Wise Marketer Staff May 21, 2020

Paula Thomas is the host of “Let’s Talk Loyalty, an industry podcast for loyalty marketing professionals.

#35: What the Brits Want From Loyalty

Wise Marketer Staff May 14, 2020

Paula Thomas is the host of “Let’s Talk Loyalty, an industry podcast for loyalty marketing professionals.

#34: 119 Customer Loyalty Ideas to beat COVID-19

Wise Marketer Staff May 7, 2020

Paula Thomas is the host of “Let’s Talk Loyalty, an industry podcast for loyalty marketing professionals.

#33: Loyalty Insights From Epsilon

Wise Marketer Staff April 30, 2020

Paula Thomas is the host of “Let’s Talk Loyalty, an industry podcast for loyalty marketing professionals.

#32: AAdvantage and American Airlines - Caring for Loyal Customers Through Challenging Times

Wise Marketer Staff April 23, 2020

Paula Thomas is the host of “Let’s Talk Loyalty, an industry podcast for loyalty marketing professionals.

#31: Innovative Ideas and Emerging Tech in Loyalty

Wise Marketer Staff April 16, 2020

Paula Thomas is the host of “Let’s Talk Loyalty, an industry podcast for loyalty marketing professionals.

#30: (Before Covid 19) Five UK Marketing Trends for 2020

Wise Marketer Staff April 9, 2020

Paula Thomas is the host of “Let’s Talk Loyalty, an industry podcast for loyalty marketing professionals.

#29: Rewarding Loyalty With Luxury Experiences

Wise Marketer Staff April 2, 2020

Paula Thomas is the host of “Let’s Talk Loyalty, an industry podcast for loyalty marketing professionals.

#28: Coronavirus Challenges - Solutions for Convenience Retailers

Wise Marketer Staff March 26, 2020

#27: Customer Loyalty and Landscape Research - South African Insights

Wise Marketer Staff March 19, 2020

Phil Hawkins, Operations Director for flybuys Australia, talks us through 5 lessons in loyalty marketing he's learned over the past 25 years.

Let's Talk Loyalty Podcast #26: Australia’s Favourite Loyalty Programme - flybuys - 5 Lessons Learned in 25 Years

Wise Marketer Staff March 12, 2020

Phil Hawkins, Operations Director for flybuys Australia, talks us through 5 lessons in loyalty marketing he's learned over the past 25 years.

Let's Talk Loyalty Podcast #25: Emirates Skywards, Loyalty Programme for Emirates and Fly Dubai

Wise Marketer Staff March 5, 2020

Paula and Bill discuss the psychology of consumer loyalty and ways in which programmes can be funded when the objectives are non-commercial on Episode 24 of Let's Talk Loyalty.

Let's Talk Loyalty Podcast #24: Loyalty Academy and The Wise Marketer - Partnership Announcement

Wise Marketer Staff February 27, 2020

Let's Talk Loyalty Podcast #23: Dan Gipple on Leveraging Loyalty Psychology to Drive Social Change

Wise Marketer Staff February 24, 2020

There are no books that will explain why loyalty programs fail!

Let's Talk Loyalty Podcast #11: Why Loyalty Programs Fail

Wise Marketer Staff November 14, 2019

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Bill Hanifin, CLMP™ May 17, 2018