Research Archives

2021 Delphi Report: Pay With Points — Reducing the Friction in Loyalty Redemptions

An Exclusive Study From the Loyalty Academy and Wise Marketer Research Services in Collaboration with Engage People In our groundbreaking 2018 Delphi...

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The Future Is Seamless: New Report Signals a Wave of on and Offline Customer Loyalty Innovation as Brands Adapt to the Post-COVID World

The report, which collected data from 25 million member actions and over 300 organizations, has been developed by loyalty technology provider, Antavo...

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Brands Beware: The Tides of Loyalty Programs Are Changing

Loyalty programs as we know them are undergoing a rapid and significant change to meet the high expectations of the modern customer....

921

Paytronix Report: Loyalty Programs Boost Visits and Spend By 18–30%

Loyalty members spent an average of 6% more per visit than non-loyalty members in 2020 Newton, MA – October 04, 2021 – Paytronix Systems,...

2.2K

Brand Keys 2021 Annual Loyalty Leaders List Unveiled

Desperate For Return To Normalcy, Loyalty Shifts as Consumers Seek Solace In Established Loyalty Leaders: Amazon, Apple, Domino’s, Netflix, Discover and Instagram...