Will paying customers to access their data soon become a common trend? Close your eyes and picture your perfect customer. Perhaps, depending...
The day wasn’t anything special, but it was a day for doing errands and I thought I would stop in to a...
Editor’s Note: The topics of consumer data protection and privacy were headline news in the US during 2018. During the 2019 calendar...
Every business today, regardless of industry, faces the threat that its goods and services will become commoditized vis-a-vis competition. Winning in this...
We report frequently on the subject of loyalty fraud for two main reasons. 1) Because maintaining the integrity of a loyalty program...
If you believed the hype and headlines, it looked like another Y2K-style calamity was about to hit the business world. Intended originally to...
Editor’s Note: The themes surrounding personal data privacy are as complex as they are important – especially as they relate to the...
Editor’s Note: The themes surrounding personal data privacy are as complex as they are important – especially as they relate to the...
There is a LOT going on in customer loyalty news and it fits nicely into three big categories: consumer data, loyalty strategy...
It seems like there is a lot of punditry going on in loyalty news this week. Yes, of course we have a...