Customer Engagement Archives - The Wise Marketer - Featured News on Customer Loyalty and Reward Programs

Cheetah Digital Customer Engagement Innovation in 2020 MarTech Breakthrough Awards Program

Prestigious Annual Awards Program Recognizes Standout Marketing, Advertising and Sales Technology Around the World LOS ANGELES, September 23, 2020 – MarTech Breakthrough,...

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Forrester’s New Touchless Customer Experience Solution Tracks Real-Time Consumer Feedback During Pandemic

With FeedbackNow, leading brands gain critical in-the-moment consumer feedback safely to manage customer sentiment CAMBRIDGE, Mass., Sept. 30, 2020 / – Forrester (Nasdaq: FORR) today unveiled the...

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Casted Collaborates with HubSpot, WordPress and Drift to Further Facilitate Conversations and Conversions

Podcast marketing technology leader announces integrations with leading solutions to improve the modern content marketing strategy INDIANAPOLIS — September 23, 2020 —...

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Brand Keys Loyalty Leaders 2020 Report

Medical and Economic Pandemics Significantly Alter Brand Allegiances: Loyalty Is Shown to Brands That “Showed Up” and “Delivered” 20% of Brands Are...

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Merkle Releases Special Edition of Loyalty Barometer Report

Report analyzes the impacts of COVID-19 and social disruption on consumer behaviors Columbia, MD, September 01, 2020 — Merkle (www.merkleinc.com), a leading...

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How to Engage Gen Z; Learnings From Youth Marketing Summit, London 2020

Generation Z are a tough audience for loyalty programmes everywhere; they have different expectations and needs, sign up and engage far less...

Every year, there are many TCPA complaints filed on behalf of consumers.

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From Turmoil, To Texting, To the TCPA

The Do’s and Don’ts for Troubled Restaurants and Their Mobile Strategies While restaurants are stewing in turmoil amidst the most challenging period...