Today’s episode showcases Livelo, the leading loyalty and coalition marketing services provider in Brazil. Built as an entirely digital loyalty programme, Livelo’s...
This week’s short show reviews the 2020 UK loyalty white paper produced by YouGov and Mando Connect. The goal of their research...
Shopping Centres need loyal customers now more than ever, but shopping mall loyalty programs are notoriously difficult to create successfully. Balancing the...
Today’s short show is a summary of a great conversation with Adam Posner who reached out in early 2020 to ask loyalty...
Founded in 1981, the American Airlines AAdvantage program is one of the world’s first and biggest loyalty programs. In early 2020, I interviewed Bridget Blaise-Shamai,...