As 2021 comes to a close, we reflect on the key consumer loyalty trends that exploded in popularity over the past year....
Today’s episode is a short summary of my interview in 2020 with Annich Macintosh, the Editor and CEO of the “Loyalty Magazine...
Accor Live Limitless (ALL) is a loyalty programme that spans 51 brands and almost 7,000 hotels across different customer segments at different price...
Nathan Beaver is a Partner at KPMG UK and in 2020, he shared his insights on the “integrity economy”, and how consumer behaviour...
7-Eleven is renowned as the world’s largest retailer, with over 77,000 stores globally, serving an incredible 10 million customers every day. The brand...