Our recent webinar on customer segmentation featured Mary Pilecki, VP, Principal Analyst at Forrester, Suryaveer Singh, Head of Loyalty at ENOC, and Bartosz Demczuk, Managing Director...
Mitto research shows brands with a complete and unified omnichannel strategy are several times more likely to report significant revenue growth and...
The growing technology firm has expanded its portfolio to include accounting, c-store management, price book, wholesale fuel management, and business intelligence. TWIN...
TCN’s inaugural survey, “Consumer Insights about Customer Service,” provides a detailed look at Americans’ attitudes about dealing with contact centers and customer...
Gap exists between perceived budget effectiveness and actual operational performance in marketing organizations Manual budget management capabilities lack the agility needed to...